Support

Our dedicated support team sets us apart

Support Tickets

Experiencing issues? Log a ticket on your customer portal and track the status and responses from our dedicated support team

Login to Portal

To log a support ticket, login to your Customer Portal and select Tickets from the portal menu. If you cannot remember your username, email our team at admin@packetsky.com

Create a Ticket

Select “Create a Ticket” and complete the ticket form with all required information. Include as much detail as possible as this will assist our support team in resolving your issue.

Support Assistance

Our support team will attend to your issue as soon as possible. You can communicate directly with the support team within your ticket to keep up to date with the progress of your issue.

Log a Ticket

Our Services

Fibre to the Home
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VOIP
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