The default Wi-Fi name and password for a PacketSky Cudy router are normally shown on the label underneath the router.

You can change these details through the router’s management page.

Before changing anything: Make a note of the new Wi-Fi name and password. Once the changes are applied, every wireless device will disconnect and must be reconnected.

Step 1: Connect to the router

Connect a computer, phone or tablet to the router using:

• The existing Wi-Fi connection, or
• An Ethernet cable

An Ethernet connection is preferable because it will remain connected when the Wi-Fi settings change.

Step 2: Open the Cudy management page

Open a web browser and enter:

http://cudy.net

If the page does not open:

• Confirm that your device is connected to the Cudy router
• Switch off mobile data temporarily
• Try another browser
• Use the management address shown on the router label or manual

Step 3: Log in

Enter the router-management password.

This may be:

• Printed on the router label
• A password created during the original setup
• A password supplied by PacketSky

The router-management password is not necessarily the same as the Wi-Fi password.

If you cannot log in, contact PacketSky before resetting the router.

Do not factory-reset the router simply because you have forgotten the management password. A reset may remove the internet configuration.

Step 4: Open the wireless settings

The exact menu names depend on the Cudy model and firmware.

Look for an option such as:

• General Settings
• Wireless
• Wi-Fi
• Wireless Settings

On many Cudy routers, select General Settings and then Wireless.

Step 5: Change the Wi-Fi name

The Wi-Fi name may be labelled:

• SSID
• Network Name
• Wi-Fi Name

Enter the name you want devices to see.

Avoid using personal information such as:

• Your surname
• Street address
• Phone number
• Unit number
• Company password

If the router shows separate 2.4 GHz and 5 GHz settings, you can either:

• Give both bands the same name, or
• Use different names so that you can choose between them manually

Step 6: Change the Wi-Fi password

Enter a strong new password.

A good password should:

• Be at least 12 characters where possible
• Include a mixture of letters and numbers
• Be difficult for other people to guess
• Not contain your address or phone number
• Not reuse an important banking or email password

Use WPA2, WPA3 or the router’s recommended secure mode. Do not select an open or unsecured network.

Step 7: Save the changes

Scroll to the bottom of the page and select:

• Save
• Apply
• Save & Apply

The router may take a short time to apply the changes.

Your wireless device will disconnect because the previous Wi-Fi name or password no longer exists.

Step 8: Reconnect your devices

Open the Wi-Fi settings on each device and connect using the new details.

You may need to remove or forget the old network before reconnecting.

Devices that commonly need updating include:

• Phones
• Tablets
• Laptops
• Smart televisions
• Streaming devices
• Printers
• Security cameras
• Smart-home devices
• Gaming consoles

What if the router has only one Wi-Fi name?

Some routers combine 2.4 GHz and 5 GHz under one Wi-Fi name using band steering.

In that case, change the single Wi-Fi name and password shown in the main wireless settings.

The router will decide which frequency each device uses.

What if I cannot reconnect?

Check that:

• The password has been entered exactly
• Capital letters are correct
• The device is connecting to the new network name
• The router has completed applying the changes
• The old network has been forgotten
• The device supports the selected security mode

Restart the affected device if necessary.

Need help?

Log a support ticket through the PacketSky Customer Portal.

Include:

• The router make and model
• A photograph of the router label
• The step where you became stuck
• A screenshot of any error message