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Find Me, Follow Me


The Find Me, Follow Me feature in PacketSky Voice SmartPBX allows users to create custom call routing rules to ensure they can be reached on multiple devices or locations. This feature is especially useful for users who are frequently away from their desk or work from various locations, ensuring important calls are not missed.

How it Works

  1. Enabling Find Me, Follow Me: To enable this feature for a user, navigate to the PacketSky Voice SmartPBX dashboard, select the “Users” tab, and click on the user for whom you wish to set up Find Me, Follow Me. Within the user settings, go to “User Features.”
  2. Activating and Configuring Find Me, Follow Me:
    • Under the “User Features” section, locate and enable the “Find Me, Follow Me” option.
    • Once enabled, configure the routing rules by adding the phone numbers or extensions where the user wishes to be reached. You can set up a sequence of numbers, ensuring the call is forwarded from one number to the next if unanswered.
    • Set the ring duration for each number before the call is forwarded to the next number in the sequence.
  3. Customizing Ring Strategy:
    • Simultaneous Ring: Configure the settings so all numbers ring at the same time, ensuring the user can answer the call on any of their devices.
    • Sequential Ring: Set up a sequence in which the numbers will ring one after the other until the call is answered or reaches the final destination, such as voicemail.
  4. Final Destination: Specify what happens if none of the numbers answer the call. Typically, the call can be sent to voicemail, ensuring the caller can leave a message.


  • Increased Availability: Users can ensure they are reachable on multiple devices and locations, minimizing the chance of missed calls.
  • Flexibility: The ability to customize ring strategies and durations provides users with control over how their calls are managed.
  • Enhanced Productivity: By ensuring important calls are answered, users can maintain better communication and responsiveness.

By utilizing the Find Me, Follow Me feature in PacketSky Voice SmartPBX, users can ensure they remain connected and reachable, regardless of their location, enhancing overall communication efficiency and effectiveness.